Refund and Cancellation Policy

At GAMATCH ENTERTAINMENT (OPC) PRIVATE LIMITED (“GAMATCH ENTERTAINMENT”, “we”, “us”, or “our”), we prioritize your satisfaction with our services. While we strive to offer seamless experiences, we understand that situations may arise where you may need to cancel a purchase or seek a refund. To ensure transparency and fairness, please acquaint yourself with our refund and cancellation policy outlined below:

1. Refund Policy

  • Digital Purchases: Once a purchase is made through our platform, including virtual items, currency, or in-game content, it is considered final and non-refundable. This policy aligns with the nature of digital content, where purchases cannot be reversed.
  • Subscription Services: We don’t have subscription services .

2. Cancellation Policy

  • Subscription Services: We don’t have subscription services
  • Prepaid Services: For prepaid services or products, such as game credits or membership packages, cancellation may not be feasible once the service has been activated or the product has been utilized. Please don’t hesitate to contact us should you require assistance with cancellation requests.

3. Contact Us

For any queries or concerns regarding our refund and cancellation policy, please don’t hesitate to reach out to us at:

GAMATCH ENTERTAINMENT (OPC) PRIVATE LIMITED
11, ANAND VIHAR COLONY, Shree Sadan, Tekri Madri Link Road
Kundan Shoe Maker, Udaipur (313001), Rajasthan.
Email: navismartgame@gmail.com.

By utilizing the services provided by GAMATCH ENTERTAINMENT, you acknowledge that you have read, understood, and agreed to adhere to our refund and cancellation policy. We reserve the right to modify or update this policy at any time without prior notice, ensuring continued alignment with our commitment to customer satisfaction.